Following up on the topic of winging it… reposted from April 9 2013 – John.
What if you could get inside the minds of your students? It's common to hear compliments from your regulars about what you are doing well, but what about the students who come once and decide never to return? Imagine that you are unpacking your gym bag after class. There is a note sitting on top. It says…
Dear Instructor,
I regularly take your Thursday class, which is scheduled to begin at 5:30. Every week, before I can even consider coming to class, I must pack my gym bag on Wednesday night, arrive to work early on Thursday morning, and arrange for someone else to get my kids from school. But that is just half of it. To actually participate, I must also leave work early, fight downtown traffic and get in line before the rest of the people who want to ride too. To say that I put a great deal of effort into being on a bike each Thursday is an understatement.
Last week, you arrived in the studio at 5:33. Class did not begin until 5:41, but it ended promptly at 6:25. In the 44 minutes of riding we fit in, you interrupted or skipped the music 4 times. You changed your mind about what we were doing 3 times. You made 6 excuses and gave 0 apologies.
I could understand if once you ran late or had a mishap with your iPod. But this has happened before. It is becoming evident that you do not care about your class as much as I do. I have to work my butt off just to be there, so I find it upsetting that you don't put any time or thought into planning. I don't think I am asking too much when I say, please do not come to class unprepared. It is frustrating when I have worked so hard to beat traffic, but you arrive late. It is insulting that you are still arranging your playlist during the warm up. And how can this workout be effective when you change the plan (if it can even be called that) whenever a new song comes on?
You should know that you will not be seeing me in your class in the future. I will be contacting management to explain my concerns. I have to show up to my job prepared. Is it too much for you to do the same?
Sincerely,
Prepared Patrick
This is an example of a pretty serious student who has particular needs and high expectations of his class. Are his concerns valid? How would you recommend this instructor respond?
John, I'm still confused by this power stuff… where should I be riding? How many watts should I be seeing on my monitor, because I'm no where close to my body weight?
I get questions similar to this frequently from members. My answers has evolved over time:
I used to give into the pressure; “please tell me a number” and would throw out a vague target – “your first goal could be seeing watts equal to your your body weight”.
Later I revised it down a little; “what would be your desired, lean body weight?” “Let's try to reach that as an early power goal.”
But now I'm learning that throwing out watts = body weight (lean or actual) isn't as helpful as I intended. Sure for some it works. Those who are reasonably fit looking (read not overweight) and with a good fitness base. For others I've found I was asking them to work too hard, using a kind of formula that wasn't personalized for each individual. Which sounds is a lot like using the 220 – age for MAX HR 🙁
Now my preference is to conduct a short “Best Effort”, about a quarter of the way through class, to give everyone an understanding of a number they can work from. Not a true FTP or PTP, but it's been reasonably well accepted… but not by everyone.
Case in point: last Thursday after class I had the “how many watts should I be making?” discussion with a female member. She's a fit 50 year old and I would guess (I never ask) she weighs about 130lbs.
So I asked her what she normally sees during the “Best Effort” interval. “I average about 80 watts.” Which confused me… a lot actually. I would have guessed she could easily make more than 80 watts. I was stuck for an answer. Rather than guess at the reason, I started asking questions:
Do you ride outdoors? No, not regularly.
Are you a runner? YES!! Big smile.
How would you compare running vs. cycling? Cycling is much easier. I'm getting to something here…
Do you run in competitive events like a 5k, 10k, Marathon, etc…? Another YES !!! I love to compete!!!
Do you run faster & harder in a 5k vs. a Marathon? Yes, of course I do – why?
When you're riding in here with me, does your “Best Effort” feel more like a 5k or a Marathon? She stopped to think about it and then said; like a Marathon.
Bingo!
I didn't need to say anything more. The look on her face told me she understood exactly where her confusion was coming from. Her perception of working hard was at her Marathon level of intensity = 80 watts was exactly right, figuring an aerobic level of effort. I had been making the assumption that when I asked for hard, everyone would work at the level I perceive as “hard” – which for her was different.
She ended the conversation with; so when you ask us for our “Best Effort”, I should be working at my 5k level of effort?
Exactly, or maybe a 5k where you're chasing one of your faster friends 🙂
Instructor Kathy Palkaninec contributes The Vicious Cycle, her Audio PROfile which was one of the winners of our Ultimate Instructor Class Profile contest.
Kathy teaches at MindBody Trendzin Cooper City, FL and she begins her profile like this:
Objectives and Interests:
This ride was created after researching metabolic conditioning sequence and how to burn stubborn body fat. I found the Ultimate Cardio Sequence by Shaun Hadsall. His explanation and sequence based on science inspired my “vicious cycle”. The name of the game is Intensity first. The protocol of this ride is based on the following: Once the heart rate is elevated in the warm up, the training goes into the “fight or flight” mode with short intense bursts over and over.
The Catecholamines are the hormones released by the adrenal glands in response to stress. Being part of the sympathetic nervous system they force the release of free fatty acids into the blood stream. These short bursts will create the famous” after burn” that can potentially increase metabolic rate up to 48 hours after exercise. Science has proven that free fatty acids do pour into the bloodstream after such high intensity training. However, research shows that these fatty acids, if not removed from the blood stream, will move to another place in the body and again re-store as fat.
For years I have taught classes that were physically challenging to participants but when I started to bring more than the Physical Dimension of Wellness to my classes, MAGIC HAPPENED.
Dr. Bill Hettler, the co-founder of the National Wellness Institute (NWI), created a model named, The Six Dimensions of Wellness, in 1976. His idea of Wellness was not merely just the absence of disease, but living a life in which you become more aware and make decisions towards a more successful existence.
The dimensions from Dr. Hettler’s model are;
Physical
Social
Intellectual
Spiritual
Emotional
Occupational.
These 6 Dimensions when fully obtained can be thought of as a wheel, the more full your wheel is the better life may be, the less full the wheel is the harder life may be. Knowing this as a Fitness Professional, I made it a point to bring more than just the Physical Dimension to each of my classes and saw an improved mood and performance from members.
Below are a few ways to implement some of the Dimensions of Wellness into your classes and getting your participants to living more successful lives!
Social Wellness: I start each of my classes by having participants near one another introduce themselves and share their goals with each other, during the Warm-up. This really creates a sense of community and connection that might not be there unless you initiate it to happen.
The first time I tried this in class there was a silent pause and a look of hesitation of those in the room. I quickly followed up my request by sharing a stat that I read in Forbes Magazine, stating that those who share their goals with others, are 75% more likely to accomplish those goals than those who do not. This lit the fire and soon my classes were celebrating each other’s successes and helping hold each other accountable.
Physical Wellness: During the class it’s crucial you create a sense of connection with the body, whether it is Heart Rate, Perceived Exertion, or simple stating where and what they should be feeling. This help will get your participants engaged and understanding what’s happening PHYSICALLY rather than just going through the motions.
Whenever you get a chance during your classes, tell your participants exactly what they should be feeling so they know they are accomplishing the goals you have set.
For example, when I am teaching a Standing Attack Drill, I will prep the class by saying, “think of the word ATTACK, it’s strong, it’s powerful, and it’s aggressive! If you attack with those words in mind, your legs will start to warm, your breathing will become heavy, your heart rate will rise and when you finish this attack, you will be breathless and that much harder to beat! Let’s Roll!”
Your riders will now be able to connect with physical signs and feedback from their own bodies, which will be a great way to keep them engaged and working hard no matter if they are a beginner or a well-seasoned athlete.
Emotional Wellness: Towards the end of classes, I usually have a track where I give full control to the riders. I have a set directive for the drill and try to evoke an emotional attachment to their work effort and goals. I will ask again and again, “Is this the best you can do? Is this as hard as you can work, if so KEEP GOING, IF NOT MAKE THE CHANGE! BE BETTER!” I try to create a sense of pride and worthiness to their work and show them not just how PHYSICALLY strong they are but EMOTIONALLY.
This is all about song selection and coaching. The best example I can give that I use in my classes is the song, Breakn’ a Sweat by Skrillex & The Doors (Zedd Remix). The drill is simple; it’s a seated climb up the hill that scares you, the one you can BARLEY make it to the top of, the hill that when you get to the top, you feel victorious. The gear choices are up to you but the RPM’s must never go below 65. Ever rider will have a different idea of what this hill looks and feels like. It then becomes the instructor’s job to coach their team of riders up this hill and make them believe every second of the way that they can do it.
Spiritual Wellness: Finally at the end of class, during the Cool-Down, I always have participants turn to their neighbors and give them a good-job or some words of praise for their work. The Cool-Down to me has 2 parts to it, first to bring recovery and relief to the body through a controlled ride and stretches, and second to feel a strong sense of pride for the effort and work they did during class.
As soon as the last beat drops and the work part of the class is over, I always tell my class to turn to their neighbors and commend them for their effort during class. I also always make sure that the song or songs that I use for Cool-Down provide motivation or inspiration, like the song, I Lived, by One Republic. The lyrics talk about taking chances and, my personal favorite, OWNING EVERY SECOND! As the leader of your class, assure your team of riders that the effort they put in is one they should be proud of and feel good about.
Since the implementation of these techniques I have seen a steady retention and full classes. When you start to introduce these Dimensions into your classes, be authentic and go in wholeheartedly, and you too will see MAGIC HAPPEN!
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This Podcast is was last published on Feb 23, 2010, I have updated it with our new Podcast host information and I am representing it now. I hope you enjoy it, Joey
As promised last week, here's my interview with Bill Pryor about his experiences starting his own Spinning Indoor Cycling Studio.
2014 UPDATE: This interview has launched multiple dozens of new Indoor Cycling Studios - is yours next?
The online payment and business management service we discuss is MindBody Online combined with a LiveEdit Integrated Website.
“The most important Indoor Cycling class you'll ever take… will be the next one!”
I've forgotten which Instructor I overheard saying this to a new participant, but it's completely true. We want new students returning to our classes every week. It's good for us (fuller classes) and obviously good for them 🙂
So what should we be doing in our classes to encourage a Revolutionist, who finds him-or-her self in your class, to feel comfortable and (hopefully) return?