by John | Oct 27, 2012 | Instructor Tips and Tricks, Latest News, Spotify
So this morning I'm poking around on the internet and checked on what Chris Hawthorne had going on over at her Chrispins Blog. Chris is part of our ICI/PRO team of contributors and has a unique talent for creating excellent Indoor Cycling Class music playlists. She's...
by John | Aug 9, 2012 | Instructor Training, Promote and Build Your Class
OK, so mid August may be a little bit early to start asking people to come back to your class. But I don't feel that there's any harm in giving some thought (and maybe some preparation) in how you plan to encourage past students to return to class this Fall. Here is...
by John | May 2, 2012 | Engage Your Students, Instructor Tips and Tricks
Amy makes her TV Debut this afternoon on ShopNBC! She starts her new role as the product spokesperson for Bay Area facial cosmetic surgeon, Stanley Jacobs M.D. And get this… Dr. Jacobs offered her the position after first meeting Amy and taking her Indoor...
by John | Jan 18, 2012 | Big Box Instructor, Promote and Build Your Class
They describe Net Promoter Score (NPS) as The Ultimate Question: How likely is it that you would recommend this Club/Studio/Class/Instructor to a friend or colleague? As a Life Time Fitness Instructor/employee I hear about our NPS scores frequently… and if you...
by John | Nov 26, 2011 | Engage Your Students, Instructor Tips and Tricks
Have you have ever faced this dichotomy in your class? Two riders, call them Bob and Susan (not their real names) are sitting front, center, smiling at you. You know them both and what you know about them causes you to almost freeze with indecision about how you will...
by John | Nov 20, 2011 | Instructor Tips and Tricks
With over 8,000 instructors receiving our weekly newsletter, my email address ends up in 8,000 contact lists. On occasion, I would receive random SPAM emails (see below) from people who's email account had been compromised in some way. Typically one, maybe two a...
