by Karen Casler | Jan 22, 2025 | Engage Your Students, Instructor Training, KEEPING IT FUN
Some riders are present to train and give 100% every class. Many, however, are present simply to be…present. Through The Customer”™s Eyes When was the last time you really looked at the Indoor Cycling experience you offer through the eyes of your customer? The riders...
by Karen Casler | Dec 26, 2024 | Instructor Training
JANUARY 10, 2017 I received the following text message from a customer... Your new employee Boomer Rose. He has a history of drug use. On supervised probation. Everyone deserves a second chance. We all make mistakes but just want you to be aware. MEET BOOMER Boomer...
by John | Nov 14, 2024 | Best Practices, Engage Your Students, KEEPING IT FUN, Master Instructor Blog, Your Fitness Business
Five million viewers of ABC's "Good Morning America" TV program were treated to a wonderful promotion for Indoor Cycling this past week. As I watched I just couldn't help myself and began humming REM's Shiny Happy People. That was exactly what I was seeing >...
by Jennifer Lintz | Oct 30, 2024 | Instructor Training
By Jennifer Lintz, Registered Dietitian and ICI PRO Contributor A few days ago, I attended one of my colleagues' classes. The ride was top notch from start to finish, but one drill in particular got me thinking. Towards the middle of class, Lori (the instructor) told...
by John | Sep 24, 2024 | Your Fitness Business
Want to use your iPhone or Android based device to schedule your next Indoor Cycling class? There's an App for that® 🙂 I added the ® because Apple has trademarked that phrase. Studio owner Bill Pryor has created an App for his customers at Spynergy Wellesley, Bill's...