Net Promoter Score (NPS) – What is it and why should you care?
They describe Net Promoter Score (NPS) as The Ultimate Question: How likely is it that you would recommend this Club/Studio/Class/Instructor to a friend or colleague? As a Life Time Fitness Instructor/employee I hear about our NPS scores frequently... and if you don't...
Cool Picture From the ICI/PRO Conference
Mark Dalrymple from Cycling Fusion was the un-official photographer at the last ICI/PRO conference. He took some amazing pictures including this candid shot of Gene Nacey, Chuck Cali, Tom Scotto and myself while we were setting up the 100 Keiser m3s and FreeMotion...
Alcohol Can Sabotage Students’ Weight Loss
By ICG® Master Trainer Joan Kent So the holidays are behind us, and hopefully the overabundant goodies. Some of our students may be back on a familiar January weight-loss track. I thought I’d address the topic of alcohol because it’s often consumed throughout the...
ICI Podcast 196 Go Cycle Studio is using the Top Power Display from Performance IQ
Meet Emmy Ragali, the owner of Go Cycle Studio in Chicago IL. Emmy is the first Beta instillation site for the Top Power Display System from Performance IQ. I wanted to learn first hand what Emmy's experiences were using the Top Power display to show the wattage and...
Free Music Friday – 1/13
No, I don't do the whole "Friday the 13th" bit. But today's Free Music Friday is a bit unconventional in that it's a number of very long songs that you could incorporate into one of your endurance classes. I'm really getting into the whole "Zen" thing and Trance music...
Deal of the week – Weekend Addition
50% off On-Demand training from Cycling Fusion. Not able to attend every Saturday for the LIVE version - not to worry, the 2011 complete Winter Training series, with 45+ hours of education riding and cross training has just been remastered and a short introduction...
Tech Tuesday – Notes from Sunday's Spotify Training
I sure enjoyed talking with everyone who participated in Sunday's training 🙂 I'll be scheduling the next Spotify LIVE training soon - click here to get on the early notification list. A number of you were interested in the little Tap to the Beat BPM counter I used...
Does holding a stopwatch and a clipboard make you a coach?
It could... What would happen if tomorrow you showed up for your Indoor Cycling class wearing street clothes, carrying a stopwatch and clipboard, then simply coached the class? I know a lot of us (including me) have reservations about teaching off the bike. The note...
Free Music Friday – 1/6/12
Today is about “tongue in cheek” fun on a climb. At 63 rpm’s, it is versatile enough to use for a seated or standing climb. It also has the perfect feel for “lifts” while simulating getting out of the saddle for pretend potholes in the road. You could even tell...
ICI/PRO Podcast #194 – ZENDURANCE Audio PROfile (Extended Version)
As promised, here is the extended (35 minute) version of ZENDURANCE featuring Master Instructor Jim Karanas from the Indoor Cycling Group - LIVESTRONG fitness. Click here for the 20 minute version of ZENDURANCE + the PDF and Spotify playlists. Why do we have two...